Selling in the staffing industry begins with knowledge about business issues, business liabilities, client roles and the staffing industry. The psychology of selling is all about asking the right questions, sequencing them in a specific order and allowing the buyer to discover that you have an appropriate solution. During this webinar, you will fine tune the psychology of selling to improve your sales results!
Donna Mallard brings almost thirty years of experience and expertise to her consulting, coaching and training services. Her background includes management, business development, leadership and customer service. Her programs and services are designed to improve the performance of individuals, teams, and organizations in order to drive long-term effectiveness and winning outcomes.
In 1993, Donna launched Mallard & Associates to provide training and consulting for the staffing industry, and in 2003 co-founded Staffing eTrainer, the only company that provides staffing industry-specific, web-based training on demand.
Donna’s engaging personality, perception and sensitivity to people and situations enable her to quickly establish rapport and build relationships based on mutual trust and respect. She has successfully consulted, coached, trained and driven results in the areas of: leadership, sales, operations, communications, problem solving and decision making. Donna believes strongly in individual and organizational accountability and works to create personal development plans focused on achieving agreed-upon outcomes.
Donna has presented at numerous national and state staffing industry associations and conferences, and served as a panelist and subject matter expert in forums focused on improving organizational results.
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