The ISSA is proud to present the next virtual event in our Owners and Executives Series
Why Sales Is Struggling (And It’s Not the Market)
Leadership Blind Spots in Staffing
This 45 minute webinar is a straight shot of truth for staffing leaders who are tired of blaming “the market” for flat sales and shrinking pipelines.
Because the market is not the problem. The real issue is leadership.
In this session, Tiffany Scott pulls back the curtain on the uncomfortable realities most firms avoid. Vague expectations. Tolerated underperformance. Managers who coach softly instead of leading clearly. Sales teams with no real ownership, no strategy, and no edge.
You will learn:
- Why “the market” is the most expensive excuse in staffing
- How unclear expectations quietly kill performance
- The cost of keeping the wrong people too long and why firing faster protects your culture
- How to build real accountability without turning into a micromanager
- Why transparency with your team is non negotiable in today’s environment
- The role managers must play in building and enforcing strategy, not just reporting numbers
- How to help sellers create a sales style that actually fits their personality
- Why “our people” is no longer a differentiator and what leaders must do about it
- How executives must own the firm’s edge in a crowded market
This is not a motivational talk. It is an operator’s perspective on what is actually broken inside most staffing organizations and how to fix it.
Attendees will walk away with a new lens on leadership, a sharper understanding of their own blind spots, and a clear framework for building sales teams that perform because they are led well, not just when the market is “good.”
MEET THE SPEAKER
Tiffany Scott is a 20-year staffing industry veteran and former Chief Operating Officer who helped scale a regional staffing firm from $10M to $190M in revenue. With 17 years of hands-on staffing leadership experience, she has built and led high-performing sales, recruiting, and operations teams across multiple markets and verticals. Her career has been defined by building systems that scale, developing leaders from the ground up, and driving growth through disciplined execution.
Today, Tiffany is the Founder and CEO of myScout, a prospect intelligence platform built exclusively for the staffing industry. myScout blends AI and human verified data to give staffing firms accurate, actionable insight into real decision makers inside target companies. Her mission is simple: help staffing leaders stop wasting time on bad data and start having better, faster, more profitable conversations.
Known for her direct, no nonsense leadership style, Tiffany speaks candidly about what it really takes to grow a staffing business in a modern market. She brings a rare mix of operator experience and forward-thinking innovation, helping firms rethink how they prospect, position, and scale in an industry that is changing fast.
